Information we collect
We may collect your name, mobile number, email address, delivery address, order and payment status, device and security logs, support messages, review content and photos you choose to upload. We do not ask you to send card credentials through our forms.
Why we use it
We use personal data to process and deliver orders, provide COD or approved payment options, authenticate accounts, send service updates, prevent fraud, handle returns and support, publish reviews with your permission, comply with law and improve the store.
Service providers and disclosures
Data may be processed by hosting, database, media-storage, email, SMS, payment, analytics, fraud-prevention and courier/tracking providers only as needed to provide their services. We may disclose information when required by law, to protect users, or during a lawful business reorganisation.
Reviews and public content
Your review name, location, selected model, review text and approved photos may be public. Your review email is used privately for moderation or follow-up and must not be displayed publicly.
Retention and security
We retain information only for the period needed for orders, warranties, support, fraud prevention, tax and legal obligations. We use access controls, encrypted transport and restricted administrative access, but no online system can be guaranteed completely secure.
Your choices and rights
You may request access, correction, updating or erasure where applicable, withdraw consent for optional processing, or raise a grievance through the contact form. Certain order and tax records may need to be retained by law.
Cookies and local storage
We use essential browser storage for sessions, security and interface preferences. Optional analytics or advertising technologies will be disclosed and, where required, enabled only after consent.
Children
The store is intended for adults able to enter a binding purchase contract. A parent or guardian should place an order for a minor.
Policy changes
We may update this policy to reflect operational or legal changes. The effective and last-updated dates identify the current version.